Theme

CIODAY2024 Theme: Tomorrow is today!

‘Tomorrow is Today’ is more than just a theme — it’s a call to action for leaders navigating the digital evolution of large organizations and governments. As we reflect on the transformative technological advancements of the last two decades, we stand at a pivotal moment where the decisions made today will shape the digital landscapes of tomorrow. CIODAY2024 brings together visionary leaders to explore, debate, and design the strategies that will drive the future, ensuring that we not only keep pace with innovation but lead the charge into the next era.

Our discussions will span six critical subthemes: the foundational role of Strategy & Purpose in defining values, vision, and roadmaps; the integration of Technology & Data for enhanced performance; the transformation of Organization & Talent to embrace new possibilities; the shift towards Customer & Value-driven strategies; the balancing of Impact & Risk in the face of ethical and security concerns; and the building of resilient Partners & Ecosystems.

Together, these themes will guide us in understanding how to align purpose with innovation, modernize IT, cultivate talent, personalize customer experiences, manage risks, and leverage partnerships to drive sustainable growth.

Under the guidance of assigned CxO’s and tech domain experts, we will delve into key discussion points, such as how to align core values with market opportunities, whether to prioritize customer experience over architectural integrity, and the trade-offs between compliance and risk-taking. Join us as we engage in these vital conversations, shaping the future of digital transformation.

Topics to address:

Strategy & PurposeValues, Vision, Ambition, Priorities, Leadership, Roadmaps

Everything starts with the question of why you do what you do: values, vision, ambitions, priorities, activities that give organizations the right to exist. And then take all this to a higher level with all the modern options available. Reimagining the role of digital in the company requires the right roadmap and buy-in from (other) executives and stakeholders. To finally align efficient operation and adaptive innovation.

Technology & DataPerformance, Digitalization, IT modernization, Architectures

Tech and data are ideally addressed together to support business operations and strategy. How far are High Performance Digital Organizations (HPDOs) with implementing generative, autonomous and operational AI? Where are the main opportunities? What are the prerequisites? How do you start and transform? Small steps, experimental or big programs? Is there a need for IT modernization, new platforms, architectures and solutions?

Organization & TalentCompetencies, Culture, Transformation, Governance, Change

How to transform the organization so that all new possibilities regarding customers and business operations can be embraced? Then traditional themes such as change management, central and/or decentralized management of new technology and the development of talent and competencies come into play. And how do we view self-service or even intrigued by ‘citizen engineers’, where modular IT building blocks serve the business?

Customer & ValueExperiences, Journeys, Relations, Interaction, Products, Services

Personalized customer interaction leads to better insights, the right propositions and an optimal range tailored to the market. And vice versa. All this also increases the unique value within the chain or ecosystem. Data and technology are an integral part of increasingly automated and adaptable business operations. But where do you start as a technology or business leader? With yourself? At the customer?

Impact & RiskSustainability, Diversity, Ethics, Geopolitics, Security, Compliance

What are the ethical and security risks and impact on stakeholders of a large-scale embrace of structured and unstructured data, AI and other modern technology? Is there an optimal route conceivable? What are the experiences, dilemmas and best practices? And what about national and European legislation in this area? For example in the areas of sustainability, ethics, security and privacy? Where are the opportunities?

Partners & EcosystemsShared Risk & Revenue, New Value, Relationships, Use Cases

How do you realize an extension of the customer-supplier relationship to working in an ecosystem? How do you prevent promises that will not be fulfilled? What are the opportunities in terms of business, operational and organizational models, cost savings and tech-driven transformations? What are logical uses and business cases? How do you transform MVPs and POCs into massive adoption? How can suppliers and platforms help you in this?