Madelein is a change maker and challenges the status quo. She thrives in environments where there is a mandate to do things differently and teams are empowered to move fast. She enjoys placing the client in the centre and developing new processes around them, to make life easier (and to reduce costs). Madelein enjoys building teams and challenging them in new ways.
She has an entrepreneurial streak, and believes in the power of technology to disrupt our world and established businesses, for better, in the near future. She has run her own company, with two partners, building software apps over the last couple of years.
Recently she held an Interim Chief Operating Officer (COO) role in the financial services space, building a new cloud born, digital process, thereby cannibalizing the previous process, speeding up client cycles and significantly reducing costs.
Past experience includes the Intertrust Group as Chief Information Officer (CIO, member of the global executive board) who brought the company to IPO in October 2015. This period also included several acquisitions to be integrated in the IT and process landscape.
She also holds a couple of Non-Executive directorships in the financial services sector (DNB certified), each with the portfolio of technology & digitalization. Madelein believes in diversity in all its forms and mentors startups and women, encouraging others in their growth.
As a Big 4 trained Chartered Accountant, she has a natural affinity for fintech or in any situation where processes have to be matured to meet market needs (scale ups needing a COO).
She reads… a LOT.
Experience includes: end responsible for all aspects of IT in a multinational, listed & regulated environment; private equity held organisations, preparing IM & DD; delivering new digital subsidiary with new team, systems and processes; leading outsourcing relationships as client partner; executing crisis management on distressed IT programmes; IT transformation including cloud computing and client/supplier relationship management – combined with cost cutting strategies and leading business transformations.