Dave Wright
Chief Innovation Officer at ServiceNow

‘Developing an AI Mindset’

We live in a world with an incredibly fast rate of change. You thought that much has changed in the past 100 years? The current century is expected to show more exponential growth in terms of technological developments. A movement that is largely driven by AI, which, unlike humans, is not hindered by cognitive limits.

According to Dave Wright, Chief Innovation Officer (CIO) and chief evangelist of ServiceNow, AI will change the things that change things. He speaks of a digital butterfly effect. “That means that C-level executives must be prepared for this.” During his keynote at CIODAY2024 he talks about the fact that we are about to face a level of intelligence beyond what we have seen before. And that the way we will achieve true transformation is not having a digital mindset, but an AI mindset. He helps senior leaders on their way by providing insight into how one technology affects other technology.

Leadership roles
For over a decade, Dave has served in a variety of leadership roles at ServiceNow. As Chief innovation Officer (CIO) and chief evangelist since 2017, Dave focuses on how to improve workplace productivity. He has worked with thousands of organizations to implement technologies that can create efficiencies, streamline business processes, and reduce costs.

Before joining ServiceNow in 2011, Dave spent more than six years with VMware, Inc. as vice president of technical services for EMEA. From 2003 to 2005, Dave led the technical division for Northern and Southern Europe at Mercury Interactive. Prior to that he spent six years at Peregrine Systems, where he held a variety of senior technical and marketing positions.