Programme

You can view the detailed description of the CIODAY break-out topics right over here.
  • CIODAY

    24 November

  • Sessions


  • IT is the heart of every organisation, the so-called backoffice, the transactional systems and the supply chain. They are subject to a rapid modernisation. The move to the cloud started a few years ago, but now we also see extreme automation, made possible by process mining and innovative technology. The heart of the organisation is beating faster every day. Michel van Hout (Dutch Flower Group) is an experienced tech leader, who helped digitising Dutch airline Transavia. At DFG he is working in a different environment: family business and a combination of SMEs. What is the dynamics regarding digitisation, how do you get this moving? An open discussion. Hans Moonen, VP Consulting Expert Transport & Logistics with CGI, will be there to moderate this session. As Hans is actively involved in CGI’ annual strategic client interviews he will be able to share some of the key insights and experience from across the industry as well. In addition to his work with clients at CGI, Hans is a university lecturer at the University of Twente, where he teaches and conducts applied research with students in the Logistics domain.
    Partner - CGI I
    Topic - Digitize the Core

  • Robotics, process automation, block chain, internet or things, artificial intelligence, smart devices and sensors often encite a direct business need. No push from IT but a pull from the organisation. How do you as a CIO and IT organisation cope with this? It’s a matter of betting on the right horse, of making the right choices. Ton van Dijk (PON Holdings) will elaborate on which technologies helped PON accelerate its digital business and the pitfalls he encountered during adoption.
    Topic - New Digital Growth

  • Cybersecurity is an important pillar of business continuity and data privacy protection. Most boards have traditionally not paid enough attention to these issues. Nevertheless, security and data privacy deserve all the attention. To prevent any problems and to take chances. It is a matter of security, compliance and also reputation!
    Partner - Tata Consultancy Services I
    Topic - Secure Organisations

  • IT can have a major impact on improving processes within a physical production environment. Thanks to IoT, cloud, analytics, sensor technology and other possibilities, there are plenty of options. But where do you start in a process that should under no circumstances be disrupted? And how do you find out which innovation ultimately adds value? In this meeting, Pepijn Timmermans (VDL) will explain how he embraced the Smart Factory. He zooms in on technical, organizational and cultural aspects.
    Partner - Servicenow I
    Topic - Technology

  • Covantis is an initiative to replace outdated, inefficient post-trade processes with modern solutions. Covantis is building a secure digital platform that will minimise operating risks while increasing market efficiency for the entire commodities trading and shipping industry. How do you approach such an industry changing digital platform? Join & learn from Petya Sechanova (CEO, Covantis), who will talk about the initiative, the inter-connected ecosystem of platforms and digital transformation for and by the Agriculture industry.
    Partner - Cognizant I
    Topic - Digitize the Core

  • Within healthcare, the value and impact of technological developments is even higher than in other organisations: after all human lives are at stake and there is a lot to gain to increase efficiency and to become more patient centric. The world of IoT and smart devices has entered the hospital; alarms in the patient room become more meaningful and patients are more in control of their wellbeing. However nothing can and should go wrong within the hospital, which requires flawless execution. Arthur Govaert (CIO Radboudumc) gives substance to a highly digitised university medical center and realizing a smart hospital; more efficient processes, smarter data flows and systems are at the service of patients and healthcare providers. In this session he explains the why, what and how.
    Topic - Digitize the Core

  • The pandemic has accelerated the evolution of the digital workspace, forcing organizations to transform and provide their employees with the cloud-based tools and services they need for a positive user experience from wherever they are logging in. We will be talking about why user experience should be central to your transformation strategy.
    Partner - Orange Business Services
    Topic - Customer Focus

  • “We look at how smart and innovative sourcing plays a vital role in helping organizations rise above disruption in the light of COVID-19. We discuss insights from the 2020 Global Managed Services Report versus the local Dutch situation. Angels such as: 1. Identify and secure your assets in times of increased remote working and BYOD 2. Transformation reimagined: Transformation aspirations shifting to the end user 3. Technical expertise and skills: flexibility to scale up or down dependent upon the enterprise needs.”
    Partner - NTT Netherlands I
    Topic - People & Organisations

  • Digital transformation and changing business models are emerging in order to stay relevant. How do manufacturing- and logistics businesses need to change supply chain operations to become more efficient and sustainable? We will discuss the role that technology incl. ML/IoT play in that transformation and the new skills needed to drive this change.
    Partner - Blue Yonder - Starware I
    Topic - Digitize the Core

  • In strange times and in crisis a CIO sometimes has to take strange decisions and actions. How can you handle a crisis best and how can you make the right decisions in times of uncertainty. Peter van Uhm will give tips and tools and explain them with stories, based on his 40 years of experience in the military and close to the political arena.
    Partner - PWC I
    Topic - People & Organisations

  • Volksbank is a ‘front-runner‘ in implementing integrated their Risk and Compliance across their entire organization. Starting 3 years ago with GRC to Integrated Risk management with 1 system to have a ‘single source of truth’. They managed to bring 600 risks back to only 75 risks by using standards. How did they overcome technology, regulatory and organizational challenges? How did they transform their organization to a mature ‘risk intelligence’ organization? Join us in this session to learn from best practices with IRM at the Volksbank.
    Partner - Servicenow I
    Topic - Secure Organisations

  • Pepijn Karsmakers, CIO of Azelis, a leading global distributor of specialty chemicals and food ingredients offering a wide range of products and innovative services, introduces his company and then talks about Azelis' high-level digital transformation roadmap. In addition, he will talk about important enablers of this, the secure cloud strategy of Azelis, which is based on MS and the SASE services of Open Systems. Security & network as a service have been integrated with the aim of making this cloud journey scalable, flexible, manageable and secure.
    Partner - Open Systems I
    Topic - Secure Organisations

  • Nowadays the need to incorporate data in all business areas is more and more compelling. A few companies have already become digital leaders, while others are just starting looking at data to reach more customers or make their operations more efficient. Where is your place in the Data & Analytics maturity scale with respect to your peer? And how can you improve your position? Find out during this session.
    Partner - KPMG I
    Topic - Data & Analytics

  • Competitive companies are adapting to market demands for customized products, new business models and ways of working. Digitally transforming operations to build collaboration across the entire organisation and supply chain is required to maintain agility and respond to customer needs. Developing relationships between companies and their solution providers is essential to unifying long-term collaboration. Join Damen and Dassault Systemes to find out how they are embarking on the journey of digital transformation and business sustainability together.
    Partner - Dassault Systemes I
    Topic - Digitize the Core

  • Companies are unlocking greater financial, societal and environmental benefits by moving to the cloud and developing associated circular products and services. Migration to the public cloud can achieve significant carbon reduction in the form of a 5.9% decrease in total IT emissions or nearly 60 million tons of CO2 globally per year, which is the equivalent of taking 22 million cars off the road, according to new research from Accenture. Learn how a thoughtful cloud-first approach can not only help boost your profits but also benefit the planet.
    Partner - Accenture I
    Topic - Technology

  • Cloud security – what do organizations have to take into account from a security point of view - to successfully migrate to the cloud? Participate in this roundtable discussion to find out!
    Partner - Accenture I
    Topic - Secure Organisations

  • Many companies are restructuring and reshaping themselves to be able to reap the benefits of the latest digital technologies. Covid has even accelrerated this process. However, there is a lot of reluctance in the Benelux market as companies do not want to see themselves forced by technology. This reluctance is often further strengthened by poor experiences in smaller scale initiatives within their companies with so-called Digital initiatives. Still we see that successful implementations help companies to outpace their peers in terms of growth. Is there a template that can/should be followed to be successful? What are some of the key factors to succes?’
    Partner - Wipro I
    Topic - Digitize the Core

  • ING is the pioneer for its agile way of working and Engineering culture which is recipe for success in today’s digital era. One such truly inspiring transformation of ING continuous delivery as a service also known as CDAAS is adoption of public Cloud, reducing significant cost and making it future proof while significantly improving employee journey . Let’s join Paul Jacobs (Head of Global Platform Engineering Tribe) to learn tips and tricks of improving employee journey by providing better tooling framework and for improving release efficiency and productivity.
    Partner - Cognizant I
    Topic - Digitize the Core

  • A recent inventory among CIOs of leading companies indicates that a number of “traditional” companies in the Netherlands are ‘all-in’ in the Cloud. What are results in terms of performance, productivity, top-line business and cost? How did they do that; what was their approach? Did new sourcing models emere? What were fundamental changes in the organization? How can you benchmark against other companies regarding Cloud? The Cloud Journey program brings together lessons learned from CIOs and CTOs. Discuss your journey with peers and get the newly launched eBook with analysis and front runner cases such as PostNL, Philips, GarantiBank, Signify and Rabobank to help accelerate your successful cloud journey.
    Partner - Cloud Journey Program (Amazon Web Services - Cognizant - Rackspace) I
    Topic - Digitize the Core

  • During the session we start with the growing need of organisations to develop and provide new products and services by initiating an ecosystem. Next, we address various forms or typologies of ecosystems and their common characteristics. After showing some actual examples of various ecosystem types we discuss its impact on the organization in general, the challenge to select partners, and the role of digital platforms as an ecosystem fundament to create a sustainable competitive advantage in the market.
    Partner - KPMG I
    Topic - Ecosystems

  • A digital thread describes the framework which connects data flows and produces a holistic view of an asset’s data across its product lifecycle. This framework addresses protocols, security, and standards. Typically, the digital thread connects digital twins, digital models of physical assets, or groups of assets. Raimond Voermans (Marel) would like to discuss how to unlock the value of (current) PLM and ERP systems in relation to the new world of digital twins and control systems for physical assets.
    Partner - Cognizant I
    Topic - Data & Analytics

  • As part of its rapid ascent to the Netherland’s #2 food retailer Jumbo has also undergone a data transformation. Core retail processes such as assortment selection, pricing or mass offer personalization are now fully data driven, yielding significant top line growth. In an established business this required some real pioneering and provided several important lessons. About focus, talent, reinventing decision making and the convergence of business, tech and data. Taking these topics as a starting point, Tim will invite you to give and discuss your perspectives on data’s top line potential.
    Topic - New Digital Growth

  • A recent inventory among CIOs of leading companies indicates that a number of “traditional” companies in the Netherlands are ‘all-in’ in the Cloud. What are results in terms of performance, productivity, top-line business and cost? How did they do that; what was their approach? Did new sourcing models emere? What were fundamental changes in the organization? How can you benchmark against other companies regarding Cloud? The Cloud Journey program brings together lessons learned from CIOs and CTOs. Discuss your journey with peers and get the newly launched eBook with analysis and front runner cases such as PostNL, Philips, GarantiBank, Signify and Rabobank to help accelerate your successful cloud journey.
    Partner - Cloud Journey Program (Amazon Web Services - Cognizant - Rackspace) I
    Topic - Digitize the Core

  • Digital transformation is occurring at a rapid pace, forcing organizations to continuously innovate so they are not left behind. Want to hear how innovation can drive a streamlined customer experience, reduced time to market, and improved operational efficiency? Curious to hear how these strategies can be applied to anyone, even to record-breaking Formula 1 teams? Nelson Petracek, CTO of TIBCO, will discuss how the ability to seamlessly connect to any source of data, intelligently unify data, and confidently predict outcomes can drive the next wave of digital innovation. Watch the trailer
    Partner - Tibco I
    Topic - Data & Analytics

  • Boundaries between WAN, LAN, Datacenter and the cloud are disappearing. Everything needs to be connected, software defined and securely delivering an increased quality of user experience. How do you manage to stay in control while keeping costs in check? Let’s share experiences and insights!  
    Partner - NTT Netherlands I
    Topic - Data & Analytics

  • Data-driven leadership is required more than ever. In the previous high-performance digital organisation (HPDO) study (www.hpdo.nl), the focus was on data & analytics maturity. In this session we present the results of a new study on data-driven leadership. We build on these maturity insights to better understand data-driven leadership. This research project demonstrates that data-driven leadership powers digital transformations. One-hundred and five leading global organisations have contributed to this study, which defines a clear call for action. How can data-driven leadership improve business effectiveness? This report details the challenges that the surveyed organisations face in demonstrating data-driven leadership. We then take a deep dive into data-driven leadership and its correlation to business effectiveness.
    Partner: Informatica - Servicenow - BCG I
    Topic - Data & Analytics

  • Get a 30min live experience of our Digital Builders Showroom, developed with Boston Consulting Group, where we showcase how to make digital transformation more tangible. Learn how Cloud and disruptive technologies will help your company innovate and grow. We will take you on a virtual journey to discover how companies have successfully adopted AWS Cloud technology, how you can leverage disruptive technologies such as Computer Vision, and how we can help you execute your ideas. We have developed prototypes with and for customers – we will showcase some examples, for instance on Predictive Quality and Smart Shelves. Share your thoughts and ask your questions throughout the session – we are looking forward to an engaging experience.
    Partner - Amazon Web Services I
    Topic - New Digital Growth

  • As we interact more and more with machines when leveraging services, challenges in providing excellence in customer service remain. Irrespective of the channel, customers demand quality service, first time right performance, one-stop shop execution of their requests. Yet, as machines now handle more and more of these interactions, how will me measure performance, what metrics do we need to monitor and steer by in our 24/7 world? In this session we address and discuss technical challenges and key metrics that next gen service demand in the ever-changing business landscape.
    Partner - Tata Consultancy Services I
    Topic - New Digital Growth

  • In this session you will learn how Osram, BMW and Kaeser improved the operational excellence in their factories with innovative digital solutions and 5G. Digital Consultant Mark van Boxsel will give you also insight in the business cases for Smart Factories and how to transform from an automated to a digitalized factory.
    Partner - T-Systems I
    Topic - Technology

  • Retail needs to fundamentally change to meet the changing dynamics. Adapting the role of the store for the future while balancing the online growth and its impact on the organization requires optimized ways of working and new skills. How are Retailers looking to leverage new technology such as ML to help in this transformation?
    Partner - Blue Yonder - Starware I
    Topic - New Digital Growth

  • For many companies, the last six months have been all about survival. But for IT and security teams, powerful lessons are starting to emerge from the chaos. Once you learn that you can move all your users to work from home in days, rather than years, you start thinking about what else you thought was too hard to do. That knowledge is already reshaping how we think about and approach everything from digital transformation to business operations –– and the technology we adopt in support of those goals. Join Pete Constatine, Chief Product Officer, for a fireside chat about how digital transformation and security are poised to change for the better, and the role of endpoints in the future of digital business.
    Partner - Tanium I
    Topic - Secure Organisations

  • ‘Digital Employee Experience’ is a theme that has become quite significant in 2020. More than ever, employees are the key factor in digital business processes and we need to embrace their experience as a leading factor in IT delivery - after all, that is what really matters to them. In this session, we’ll discuss the status of this relatively new area and share some of our experience with Digital Experience programs, from IT leaders who are driving a productive and positive working experience for all their employees.
    Partner - Nexthink I
    Topic - People & Organisations

  • Industrial markets with a low public footprint traditionally did not have the risk profile that required a different approach to secure software development processes that companies like banks, big tech and e-commerce have. Market developments such as digitalization and industry 4.0, coupled with legislation surrounding protection of critical infrastructure mandate a reevaluation of the black-box approach to the secure development of these systems. What shift needs to take place to securely develop systems and what are the hurdles on the way?
    Partner - PWC I
    Topic - Secure Organisations

  • Infrastructure modernization during Covid19 and what lies ahead…
    Partner - Wipro I
    Topic - Digitize the Core

  • Flexibility and speed are defining characteristics of an effective response to a changing business environment. The recent global pandemic is only the most recent item in a storm of change impacting companies and their supply chains, and raises important questions about the future and how prepared entire industries are for widespread – and fast moving – change. Structural weaknesses have been magnified for all to see. Hidden strengths have been revealed. As businesses marshal all their ingenuity and collective might to chart a course through, can digital transformation prepare us for sudden, unexpected changes and help build resiliency.
    Partner - Dassault Systemes I
    Topic - Digitize the Core

  • Jeroen van der Velden and Kinly would like to invite you for a round table session to discuss collaboration 3.0: towards hybrid collaboration forms. Teams have to learn to work together again, organizations haveto rethink their structures and processes, how to maintain and vitalize the value-chain ecosystem? Where virtual collaboration and working from home was often bypassed before the pandemic, there was simply no alternative given the Covid19 restrictions. Remarkably enough, many turned out to be competent in virtual collaboration and research shows that the flexibility, efficiency and effectiveness of working virtual is experienced so positively by a considerable group that one expects and wishes that even after the restrictions that COVID19 entails, we will not let go of this way. That makes COVID19 an accelerator for change. However, there are also concerns regarding the impact on innovativeness and employee engagement. But what do we need to start doing differently? What does is mean to work in hybrid collaboration forms? When do we meet virtually and when do we meet on a physical location? How to set the balance?
    Partner - Kinly I
    Topic - People & Organisations

  • Public sector organizations are just starting to unlock the true potential of the cloud. Impediments from regulation are easily identified, but should they prevent you from moving on? A value based approach seems to be the answer – rather than a solution driven approach. Where can most value be found in a successful transformation? And how can the public sector embark on their journey effectively, working together with cloud vendors and other ecosystem partners?
    Partner - Accenture I
    Topic - People & Organisations

  • Technology helps, but people make the difference. Who are the laggards and leaders in the digital transformation and what are the struggle’s companies are facing when migrating to the cloud in terms of people impact?
    Partner - Accenture I
    Topic - People & Organisations